Everyday support in Düsseldorf
Starting January 2027 – request now and reserve a placeYour neighbourhood helps.
With heart and experience.
Trained companions for older people at home – with a care level, usually paid by the care insurance.
- Always the same companion – no changing faces
- Led by a registered nurse you can reach in person
- Help with care insurance, applications and billing
Request a companion
Step 1 of 2 · Your visit
How we help
Household
Shopping, laundry, cooking, keeping the home tidy and clean.
Accompaniment
To the doctor, to public offices, shopping – on foot, by bus and train or taxi.
Company
Conversation, games, walks, memories – also in early dementia.
Relief for family
We step in by the hour when family carers need a break or go away.
No personal care, no medication or medical care, no gardening or repair work – care services and tradespeople cover those.
How we start – reliable from day one
Free first meeting
We visit you at home, get to know each other and clarify what you need and what your care insurance covers.
Fixed companion, fixed time
You get a companion from your neighbourhood – always the same person, at a fixed time, for example every Tuesday from 10 to 12.
Cover when someone is ill
We let you know in advance and send someone you already know where possible. You can also decline – then we reschedule.
Checked and trained
All companions provide a certificate of good conduct and are qualified for everyday support.
With a care level, insurance can pay
From care level 1 you are entitled to €131 every month. Many people never use it – after a deadline it expires.
From care level 1
€131
per month relief amount
From care level 2
+ up to €318
per month from unused care services
When family carers are away
€3,539
per year for respite care
Please note: KiezTime is currently applying for recognition as an everyday support service (§ 45a SGB XI). Only after that can we bill the care insurance. What is covered depends on your care level and remaining budget – we confirm this with you before the first visit.
No care level? Simply book and pay yourself – €39.50 per hour, no fixed term.
You can deduct 20 % of the costs from your taxes as a household-related service (§ 35a EStG).
Prices at a glance
- Hourly rate
- €39.50 – the same for every service
- Duration
- at least 2 hours per visit
- Travel to you
- free in our starting neighbourhoods
- Trips together
- bus and train ticket of your companion, with receipt
- Cancellation
- free up to 24 hours before
“I know care from the inside – and how much a familiar face can do.”
Registered nurse and healthcare manager, founder of KiezTime
Small, personal, local
No call centre: you talk directly to the founder, your companion lives nearby and comes back to you every time. We only do everyday support – and we do it well.
Starting in: Düsseltal · Pempelfort · Derendorf · Golzheim
Free first consultationor email us: info@kieztime.de
Would you like to support people in your neighbourhood?
We are looking for companions on a mini-job basis – trained and with a fixed contact person.